Restoring your property. Restoring your life.

Water & Flood Damage Restoration

Water damage or flood damage can happen at any time. Whether it’s due to appliance failure, a roof leak, plumbing malfunction, or other unforeseen circumstance, the damage to your property can be catastrophic. That’s why it’s essential to enlist the help of a professional. 

We have over 40 years of experience in water damage restoration, so you can count on Compleat Restorations to handle your water damage repairs. We restore your home to its pre-loss condition so you can get on with your life.

How Does Water Damage Restoration Work?

The Flood Damage Repair Process:

Water Damage Inspection

Upon arrival, our water damage technicians perform a thorough inspection of your property. This includes moisture metering and the use of infrared cameras to determine the extent of the damage. 

Our water damage inspection process includes:

  • Determining the class and category of water damage
  • Creating a comprehensive plan to restore your property
  • Explaining the process and answering any questions
  • Working with your insurance company
Water Extraction 

Once the inspection is complete and a process is set in place, our crew initiates water extraction to halt the water damage. Then, we begin restoration. Our professional water extraction systems get rid of both standing water and unseen water from the flooring. We extract moisture from the air by strategically placing dehumidifiers and air movers throughout your property.

Monitored Drying & Mold Prevention

After all of the water is removed, our team begins the drying process. All drying equipment remains in place until everything is dried to the proper Standard of Care as determined by the IICRC. The equipment is monitored daily by a technician who documents the restoration progress and performs relative humidity and structural moisture level readings.

Restoring Water-Damaged Household Belongings

If the water damage affects your personal belongings, Compleat works with you and your insurance company to determine what can be restored and what is an insurance replacement claim. Non-damaged items are protected from the affected area. Restorable items are transported to our facility for restoration and storage while your property is stabilized and dried.

From the smallest water leak to large-scale flood damage, Compleat Restorations is committed to taking care of any water damage in your home in a quick and efficient manner. Contact us now to learn more about our professional water damage restoration services.

Categories of Water Damage

In order to safely and properly restore your home to industry specifications, our technicians will first determine the class and category of water damage. There are three categories of water damage:

Category 1: Clean Water

This type of water originates from a sanitary source and does not pose an exposure risk. Sources of Category 1 water include water from water supply lines, melting snow or ice, rainwater or toilet tanks.

Category 2: Grey Water

This type of water has significant contamination and can contain high levels of bacteria, viruses or mold and can cause mild sickness or discomfort if you are exposed to it. Sources of Category 2 water include overflow from dishwashers and washing machines, overflow from toilet bowls, sump pump failures, broken aquariums and hydrostatic pressure seepage, which occurs when groundwater seeps through cracks in your foundation or slab. Category 2 water damage requires antimicrobial sprays and HEPA vacuuming.

Category 3: Black Water

This type of water has extreme contamination and can contain pathogens, toxins and other harmful substances that can cause serious harm to individuals who are exposed. Sources of Category 3 water includes sewage, toilet backflows, and flooding from seawater or rivers and streams. Category 3 water damage requires the removal and proper disposal of contaminated materials in addition to antimicrobial sprays and HEPA vacuuming.

Class of Water Damage

In addition to determining the category of water damage, our technicians will also inspect your property to assess the class of water damage. While it may be difficult for non-professionals to assess how much water has been absorbed by building materials and furnishings, our water damage technicians have the knowledge and experience necessary to fully assess the extent of the damage to your property.

Class 1 Water Damage

This class represents the least severe damage. With Class 1 water damage, only a portion of a room may have been flooded, and usually, low-porous materials were affected, resulting in little water being absorbed.

Class 2 Water Damage

In this next class of water damage, a larger area has been affected by flooding and water has seeped into building materials and fabrics such as carpeting, cushions, and drapery. In properties with class 2 water damage, we usually see structural damage to building materials that need to be remedied.

Class 3 Water Damage

In properties with class 3 water damage, water has saturated the ceilings, carpet, walls, insulation, and even sub-flooring. In this class of water damage, we often see water coming from above.

Class 4 Water Damage

This class represents the most severe water damage. In properties with class 4 water damage, even materials with low water permeability like hardwood floors and concrete have been saturated and now contain moisture. This type of water damage requires specialized drying techniques.

Water Damage Cleanup

Before true flood restoration work can begin, we have to start with the immediate concerns: standing water and damaged materials. We utilize several methods to remove standing water from your home, including high-powered pumps and wet-dry vacuums. During this part of the process, hundreds to thousands of gallons of water may be removed from your home, depending on the severity of the flooding. At this time, we will also remove any furniture and damaged material and let you know what can and cannot be restored.

Once all standing water and damaged materials have been removed, the drying process can begin. We will strategically place fans and dehumidifiers throughout the house to remove any moisture trapped in salvageable materials, as well as remove excess water from the air. For walls, we may need to remove the baseboard and drill holes into the lower portion of the wall to aid in the drying process.

During and after the drying process, our technicians will also clean and sanitize your home. If the damage is from category 2 and 3 water sources, we will utilize specially formulated antimicrobial products to clean and sanitize your floor, furnishings, personal belongings, and any other damaged surface.

Water Damage Restoration

Once all water has been removed and cleaned up, the repair and construction portion of your home’s restoration can begin. Depending on the extent of the flood damage, you may only need minor repairs, or you may need to rebuild entire areas of your home. At Compleat, not only do we offer water damage cleanup services, but we also have full-service general contractor capabilities, allowing us to better serve you at every step of the water damage restoration process.

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Testimonials
Kristin McDonald and her team are great! They helped me out on very short notice and under a tight time constraint. This company is absolutely the best at what they do. Very courteous and professional.
- Wayne L. Weismandel

Great job, fast reliable service.
- Joseph Sabold

Excellent service and repair.
- Davis

Compleat Restorations was exemplary in every way. Thoughtful, empathetic, helpful, and caring during this stressful event.
- Renee

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