Restoring your property. Restoring your life.

CPR in the Doctor’s Office – A Healthcare Water Damage Restoration Case Study

A heart-stopping moment happened in May 2019. It is when a busy medical practice experienced a flood of water from a second-floor plumbing malfunction. A broken toilet valve upstairs rained water throughout two stories of the building. This quickly soaked ceiling tiles, drywall, and floors in the waiting room. It also includes the examination rooms and offices.

The sudden heart attack of commercial water damage is painful in any industry. It is fatal to healthcare providers because of the care provided to patients. Delays in patient care have deadly health consequences to patients who entrust doctors and nurses with their lives. Therefore, healthcare restoration must be swift and efficient with business continuity as the immediate prescription. This high-profile customer didn’t need a “band-aid” as offered by other restoration contractors. They need an experienced healthcare partner to administer their restoration CPR.

Professional Help Comes In

Fortunately, this healthcare client called their restoration “ambulance”, Compleat, to start restoration CPR on their building stat. We are there within the hour of the summons for help. Compleat initiated their proprietary protocol of healthcare water damage restoration including water extraction, creating drying chambers with negative air and ducting, erecting the STARC containment system, and implementing infection control measures. Furthermore, a plan for repairs was created right away so that as soon as the structure was dry, repairs were initiated without delay and completed in record time. Communication and documentation were delivered with transparency and ease for the client via Compleat’s project management and communication tools.

Compleat went beyond basic first aid to apply CPR and advanced restoration techniques to successfully save this doctor’s office from a lengthy and unhealthy water damage recovery.

Talk to us soon to get your healthcare facility onboard the Compleat Healthcare Solutions program. The need for restoration CPR is unfortunate but inevitable. Trust the healthcare restoration team that has the proven ability to preserve the health and vitality of your thriving medical practice.


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