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What is “Standard of Care” in Commercial Water Damage Restoration?

Commercial Water Damage Restoration is a scientific and responsive process. Each commercial water damage project is fraught with shifting variables. It includes the water source, building materials affected, type of business, and category of water. Moreover, the timeline of water intrusion is also a factor. Adhering to the proper industry Standard of Care provides a project template to benchmark metrics. It is for an optimal outcome for our commercial water damage restoration customers.

Compleat Restorations is committed to following and documenting the proper Standard of Care. This is throughout the entire commercial water damage restoration project. In fact, it’s one of our Core Values “We know and comply with industry standards and ethics”

“Standard of Care” Defined

The SOC in Commercial Water Damage (S550) is a procedural industry standard for performing water damage restoration. This is in commercial, industrial institutional, and complex residential structures. Moreover includes systems and furniture, fixtures and equipment. The Standard of Care is determined and updated by the restoration industry governing body. It is known as the IICRC (Institute of Inspection Cleaning Restoration Certification).

Why is Water Damage Restoration Standard of Care Important?

The Standard of Care matters in commercial water damage restoration projects. Compleat is committed to providing the industry’s optimal efficiency and outcome for every customer in every circumstance. Choosing Compleat as your restoration contractor ensures that your loss will be mitigated. This is according to the highest industry benchmarks. This will save you time and money against recurring or secondary losses such as structural instability or microbial growth. Following the Standard of Care for commercial water damage restoration gets you back in business and protects your structure, customers, employees, and reputation.

Furthermore, should the loss be an insurance claim, the carrier will expect and require adherence to the Standard of Care in order to consider the claim.  Accurate documentation includes detailed photographs of the loss and the progress, the Advanced Record of Drying Conditions Report, Inspection Report (updated daily during the drying period).

Take a look to learn more about Compleat’s water damage mitigation and documentation process.

What’s in it for YOU?

If you are a facility, operations, or property manager, the proper Standard of Care matters to you. You want the commercial water damage cleaned up fast by a company that is experienced in the mechanics of the project. More, you need that documentation as proof of a job done perfectly according to industry standards.

The Proof You Want, the Documentation You Need.

As a valued commercial ERP (Emergency Response Program) customer, you are presented with your Standard of Care Packet following the successful mitigation of the loss. Your representative will review this packet with you in a debriefing conversation. The document is for your records in case a question arises or should you decide to sell the property. The Standard of Care Restoration Packet includes photographs of the loss, the drying documents, the work authorization, and any other documents specific to your loss and industry.

Your Goal is Our Goal

The Standard of Care in commercial water damage restoration is sophisticated and can be complicated to execute successfully, but choosing Compleat for your commercial water loss makes it easy for you. You call us… we take care of the details for you.

If this level of documentation, expertise, and service sounds attractive to you, contact Compleat at 800-699-1176  or contact us to get started on an Emergency Response Plan for your business.