Recovering from a house fire can feel like standing at the foot of a mountain. Your life is disrupted by fear, loss, displacement, and possibly injury. The idea of getting back into your home feels impossible. You wonder how long it takes for a fire damage restoration company to restore your home and your life.
The good news is, an experienced fire damage restoration company works in tandem with you and your insurance company. And here’s an insider tip: fire restoration companies and insurance carriers both work hard to get you back in your home fast because time is money. Your insurance company wants the project to go quickly because they want to retain you as a valued customer and control costs. The fire damage restoration company is motivated to get you back in your home fast because fire and smoke damage continues to affect your property and worsen the damage is left unchecked.
You, as the customer, are free to choose any fire damage restoration company you like. Perhaps you received a recommendation from a friend, your fire company, or have hired a restoration contractor previously. But how do you know if your fire restoration company works well with insurance carriers and has your best interest at heart?
Fire Damage Restoration Companies Have Preferred Vendor Programs
If you don’t know where to turn for fire damage restoration, there are a number of contractor networks that participate with insurance. The benefit of these provider networks is that the insurance company has done all the background investigation ahead of time on your behalf. In order for a fire damage restoration company to work within these programs, they must meet strict criteria such as:
Insurance Industry Standard Estimates
Clear Documentation and Reporting Standards
Financial Stability and Adequate Insurance Coverages
Measurable Customer Satisfaction and Fast Response
Proper Business Licenses and Certifications
Employee Documentation and Background Checks
Compleat Restorations is a successful member of several contactor networks, and has also achieved the prestigious Golden Hammer Top Performer Award from Crawford & Company Contractor Connection on June 8, 2017. The press release from DKI reads as follows:
Compleat Restorations Earns Top Performer Award
Compleat Restorations, a member company of DKI, North America’s largest disaster restoration contracting organization, proudly announced their achievement for Contractor Connection’s Top Performer for 2016.
The Top Performer Award is given out each year to performance leaders who display overall excellence measured by customer service scores, professionalism in communication and cooperation.
Compleat received their ribbon and the symbolic “Golden Hammer” lapel pin with a special recognition during the general session at the 2017 Contractor Connection Conference & Expo on June 7.
“We are honored to receive recognition for superior performance and response. You only achieve something like this through a well-orchestrated, concerted effort. I’m proud of our team for their dedication to excellence,” said President and Owner Cliff Ellis.
When asked about the Golden Hammer Award later, Compleat President and Owner Cliff Ellis said,“We are honored to receive recognition for superior performance and response. You only achieve something like this through a well-orchestrated, concerted effort. I’m proud of our team for their dedication to excellence.”